We firmly believe that you will be totally satisfied with your purchase as are millions of people across the globe. Please contact us first with any problems that you may have as we may be able to resolve this over a phone call, please contact us on +61 2 9476 7888.
However, in the unlikely event that you are not 100% satisfied with your purchase, goods can be returned within 14 days of receipt and you will receive your money back upon us receiving your returned goods in the original packaging. We strongly suggest that you send the goods back to us by recorded delivery as we cannot be responsible for any goods that go missing or become damaged in the post.
We cannot be responsible for and cannot refund goods that come back damaged, broken or that have been tampered with. Our returns address is the same as our contact address. If you are returning products to us, then please email us with your details INCLUDING your delivery advice note number within 14 days of receiving the product (s) so that we can match up your details.